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Hannah Swan

Head of Operations

Based in Nairobi

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Hannah is an experienced programme and business manager in the international development sector and is Head of Triple Line Operations.

Hannah brings 15 years' experience working in the international development sector, primarily in business operations and programme management. She has extensive experience of managing teams, budgets and clients, and leading large and complex programmes. Her role as Head of Operations focuses on designing systems and processes that improve efficiency, coordination and employee experience. She reports to the Triple Line Board and Leadership team on a range of HR and business strengthening intiatives. She increasingly works on improving Triple Line's approach to ESG principles, ensuring the company embodies strong social values in like with B-Corp principles; this includes improving equality and diversity, transparency, and stronger governance. Hannah is currently based in Nairobi leading the day to day running of the business operation in Kenya. 

Hannah joined Triple Line as the Programme Manager of thier flagship £20m Cities and Infrastructure for Growth programme in Myanmar which offered demand-led technical assistance to the Government. Prior to this she was the Programme Manager for the sister CIG programme in Zambia. Earlier in her career Hannah lived in Uganda where she set up a country office, recruited a team, and developed strong client relationships and was instrumental in building a regional portfolio of work.

Hannah holds a BA in Economics and Social Science from the University of Manchester, is an Agile Practitioner and has completed courses in leadership and management at the University of London, is trained in Shipley Bid Development, and has recently completed the Future Leaders Programme which incorporated modules on Business FInance, Ethics, Communication, and Strategy and used Gallup Strengths as a foundation for the course. 

Country Experience

Africa
Ethiopia, Kenya, Mozambique, South Africa, Uganda, Zambia
Asia
Nepal, Myanmar, Pakistan
MENA
Europe
Americas