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Hannah Swan

Head of Operations

Based in Nairobi

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Hannah is an experienced programme and business manager in the international development sector and is Head of Triple Line Operations.

Hannah brings over 13 years’ experience working in the international development sector, primarily in programme, operations, and business management. She has extensive experience of managing teams, budgets and clients, and leading large and complex bids. Her work as Head of Operations focuses on designing systems and processes that improve efficiency and coordination and improving employee experience, and recruitment, reporting to the Triple Line Board and Leadership team. She increasingly works on improving Triple Line's approach to ESG principles, ensuring the company embodies strong social values. This includes improving equality and diversity, transparency, and stronger governance. 

Hannah joined Triple Line as the Programme Manager of thier flagship £20m Cities and Infrastructure for Growth programme in Myanmar which offered technical assistance to the Government. Prior to this she was the Programme Manager for the sister CIG programme in Zambia. Earlier in her career Hannah lived in Uganda where she set up a country office, recruited a team, and developed strong client relationships and was instrumental in building a regional portfolio of work.

Hannah holds a BA in Economics and Social Science from the University of Manchester, is an Agile Practitioner and has completed courses in leadership and management at the University of London, is trained in Shipley Bid Development and Management, and is currently undertaking the Future Leaders Programme with British Expertise International.

Country Experience

Africa
Ethiopia, Kenya, Mozambique, South Africa, Uganda, Zambia
Asia
Nepal, Myanmar, Pakistan
MENA
Europe
Americas